Purchasing & Shipping

Ordering
Please email me with the title of the painting(s) you are interested in and I will be able to give you a price for postage.

Methods of payment
Once your order has been finalised I will send you details of how to pay. I accept payment either by bank transfer or credit/debit card. Once payment has been received, the painting will be shipped by the agreed method.

Shipping
Most orders will be packed and shipped within 5 working days after payment has been received. Within the UK pieces are sent by Royal Mail, Parcel Force or courier depending on size and weight. If you need a piece by a specific date, please contact me first to make sure it can reach you in time. There may be an extra charge for rush deliveries depending on your requirements.

Can I collect my artwork from your studio?
You have the option of collecting from my home in Aberdeen, Scotland. When you place your order, let me know if you want to collect and we can arrange a time for pick up.

Can you ship internationally?
Yes, I can ship to most countries, although it will take longer to arrive depending on your location. Email me with your details and the piece you would like and I can provide shipping options.

Overseas shipments (outside the UK) may be subject to import duties and taxes according to the laws of the destination country. Any additional charges are at the customer’s expense. We have no control over these charges and accept no responsibility for additional charges.

Shipping costs contribute towards packing supplies, labour and transit fees.

Returns
Please Note : At this time I am unable to offer a refund or return on any product(s) sent outside of the UK. 

 

If a piece is not as you expect, you have 7 days to contact me by email to request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned we will refund your payment within 14 days. Payment is refunded minus the cost of shipping, deposit and any other fees.

All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days, sending a photograph of the damage.

 

If you have any further questions please let me know when placing your order.